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Customer Service Reviews

What are our customers saying?

Customer Service Reviews

4.9
tp-new-5-stars
Based on 100+ Reviews
Nathan Hill
5.0
4 November 2026

Easy checkout and fast delivery.

Willem Bouwer
5.0
20 October 2026

Delivered without ant hazzle

Katija Beaumont
5.0
20 October 2026

fast efficient service

Barend Booysen
5.0
20 October 2026

Great service
Quick delivery, with great packaging off products to ensure you get it whole.

Keep up the good work and service

JP Pitout
5.0
20 October 2026

Great service. Good communication and fast delivery!

Dale Jackson
5.0
20 October 2026

Easy to order and efficient delivery. Product working very well so far and provides a fantastic look with the black fire bricks for our mountain cabin.

Philip Voigt
5.0
20 October 2026

Really good, answered my email questions immediately and in detail

Josef Moffett
5.0
18 October 2026

Order and delivery were painless.

The actual cement was wonderful to work with - I was nervous the stated amount of water would make too runny a slurry for my Pizza Oven dome, so crept up to the stated dose. But it was exactly right for my needs,

Thank you

Rolan Chetty
5.0
16 October 2026

Fast, efficient

Laetitia White
5.0
15 October 2026

Awesome service. quick and efficient.

susan Booysen
5.0
14 October 2026

Great service, I have order 3 times with quick delivery. And quick reply for any queries.

Charles Chiumia
5.0
12 October 2026

Great service.

Tinus Matthee
5.0
21 September 2026

Good

Martin Oberholster
5.0
3 September 2026

Thank you to the Refyre team for product and service excellence.

Ricardo Fasasie
5.0
3 September 2026

The service was excellent. Received my bricks as per the delivery schedule day.

Vanessa & Robert Smith
5.0
1 September 2026

My husband was a bit sceptical to make a purchase due to it being an online store only, however he is ecstatic about receiving the product and used it this past weekend. He is as very impressed with the awesome service and product and would recommend Refyre 100%

David
5.0
28 August 2026

Excellent, hassle free and fast service.

Colin Whittal
5.0
23 June 2026

Service was excellent and delivery was excellent to out of the way address

Leon
5.0
22 June 2026

My first order and all went very smoothly. No hiccups and delivered within stipulated, timeline. Happy with service will definitely recommend you guys and your pricing is good.

ALISON BRAUTESETH
5.0
15 April 2026

Excellent service & product. Order arrived in no time at all, well packaged.

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